Heta is all about helping people reaching their full potential. Heta provides quality training, support and employment services and has been successfully doing so for more than 30 years.
Our services focus on
Increasing job seeker success in gaining sustainable employment and individual independence, and supporting people to regain personal control of their own lives.
No matter who comes through Heta’s doors, the diversity of options available to participants means that there is something for everyone.
Heta respects the privacy of all Heta people including members, employees, volunteers, our clients/beneficiaries, business partner’s donors and online users, and is committed to safeguarding the personal information that is provided to us.
Personal information collected by Heta is protected by the Privacy Act 1988 (Cth) (the ‘Privacy Act’). Personal information is any information that can be used to identify you and includes sensitive employment and health information.
Heta follows the Australian Privacy Principles contained in the Privacy Act in handling personal information from clients/beneficiaries, business partners, donors, members of the public and Heta People (including members, volunteers, employees, delegates, candidates for volunteer work and prospective employees).
The primary purpose for collecting personal information from you is to provide employment and health services to people in need, including planning, funding, monitoring and evaluating our services. The kind of personal information we collect will depend on your relationship with Heta (e.g. as a client, donor, business partner, employee, volunteer or member, on line user of the Heta website).
We usually collect personal information directly from you. However, we sometimes collect personal information from a third party such as an employer, training provider, your carer, trustee or authorised representative or from a publicly available source, but only if;
- You have consented to such collection or would reasonably expect us to collect your personal information in this way, or
- if it is necessary for a specific purpose.
We only collect personal information for purposes that are reasonably necessary for one or more of our functions or activities.
Your personal information may be used:
- Provide you with goods or services
- Provide you with educational information
- Report to government
- Respond to your feedback or complaints
- Answer your queries.
Please be assured that wherever possible Heta uses information in a de-identified form. Personal information will not be disclosed to third parties without your permission, except where permitted or required under the Privacy Act.
We take steps to protect all personal, sensitive and health information and government related identifiers held by Heta against misuse, interference, loss, unauthorised access, modification and disclosure.
If you are listed on one or more of our network email lists you can opt out at any time. You can unsubscribe by using the ‘unsubscribe’ options noted in our emails.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.privacy.gov.au.