Ongoing Support Assessments (OSA)

Ongoing Support Assessments Program is funded by the Department of Education, Employment, Workplace Relations (DEEWR).

Heta is one of a range of National Panel Assessors, contracted by DEEWR to deliver Supported Wage System (SWS) Assessments, Ongoing Support (OSA) Assessments to help to enhance:

employment participation by people with disability;

support services which are provided to people with disability in the workplace;

access to employment by people with disability; and

workplace productivity.

Ongoing Support Assessments (OSA)

An Ongoing Support Assessment will be completed where a Disability Employment Services Provider determines that Participant is likely to need Ongoing Support in the workplace to retain their job and where:

A Participant has reached 52 weeks from Job Placement

A Job in Jeopardy Participant has achieved a 26 week Outcome and requires Ongoing Support

Is has been 52 weeks since the Participants last OSA, or

A change in circumstances means that Participant may need a higher level of Ongoing Support than identified in the Participant’s last OSA.

For those who require Ongoing Support to retain their job three support options will be available:

Flexible Ongoing Support

Moderate Ongoing Support

High Ongoing Support

Heta’s Ongoing Support Assessors will independently assess the Ongoing Support needs of the participant.

Further information

To find out more about this services, please contact:
Assessor: Kate Higgins
Email: khiggins@heta.com.au
Phone: (08) 8212 7771